
At the end of March 2022, one of our long-standing customers started a very special project in Europe’s largest shopping mall, the Westfield Centro in Oberhausen. The aim was to implement a high-quality, innovative soft ice cream business in this special location. Due to the governmental measures in the gastronomy sector and the changed consumer behaviour in the first 20 months of the pandemic, the realisation of such a complex project was made enormously difficult.
In close cooperation with LUMEN, based on a detailed, sustainable concept, which was continuously adapted to the corona regulations in terms of both time and content over the past two years, an impressive start was made possible in spite of everything. In addition to the tireless work and flexibility of the customer’s team, LUMEN was also particularly challenged – starting with the stand design and the choice of machinery and extending to advice on the choice of location and products, we were able to make an important contribution to the successful start with our more than 50 years of experience.
In addition to the good feeling of having direct customer contact again, we are very pleased with the customer response after six weeks. We thank you very much for the good cooperation and wish you continued success!
We are happy to offer all interested parties the opportunity to develop a successful soft ice cream concept in individual workshops or to validate your ideas or to identify further potential in an existing concept.
Simply get in touch with us!